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Guest Messaging Privacy

Privacy Policy

This Privacy Policy explains how Black Pearl collects and uses contact information when guests request communications from us, including reservation-related text messages and guest service updates.

Effective Date: April 8, 2026 Applies to SMS and guest contact requests

What We Collect

When you ask us to contact you, make a reservation inquiry, or request guest service information, we may collect:

  • Your mobile phone number and other phone numbers you provide
  • Your name and email address
  • Reservation details, dining preferences, and guest service requests
  • Any other contact information you choose to share with us

How We Use It

We use your contact information to provide requested guest communications, including:

  • Reservation-related texts, including reservation links, confirmations, and updates
  • Requested guest service information and follow-up communication
  • Responses to questions or support requests you send to Black Pearl

SMS Messaging Details

Message Frequency

Message frequency varies based on your reservation activity and requested guest service communications.

Rates

Message and data rates may apply.

Your Choices

Reply STOP to opt out of text messages at any time, or reply HELP for help.

Marketing Sharing

Mobile information and SMS consent are not shared with third parties or affiliates for marketing purposes.

Black Pearl uses guest contact information only to support the communications you request from us.

Contact

For questions about this Privacy Policy or Black Pearl guest messaging, call (904) 373-0200.